Privacy Policy


Company Privacy Notice Incofios Indústria e Comércio de Fios Ltda

Please read this Policy carefully, because by using the site, you acknowledge that you understand and agree to the terms of this Policy.

II. Privacy and Data Protection Policy

Information collected on our media

Information provided by you

Generally, you can visit our websites without providing personal data, unless otherwise stated on the website itself. However, there are circumstances in which you may choose or be invited to provide personal data that can be used to contact or identify you.

What is personal data?

Through its interaction and use of our information channels, Incofios Indústria e Comércio de Fios Ltda can collect personal data, which is information that identifies a person or is related to a person that can be identified. Personal data also refers to the information we collect through your interaction and use of information channels, which do not reveal your specific identity or address a person directly, however, when combined with other data, they could be associated with you. Personal data can include online and offline interactions, and includes, but is not limited to:

  • Your name and physical address, email addresses, and phone numbers;
  • Internet protocol address (IP address) and information derived from your IP, such as geolocation.

Legal basis for data processing

Our legal basis for the collection and use of personal data described above depends on the personal data considered and the specific context in which we collect it. Response to requests. To respond to your requests. This will occur in circumstances that you request: that a member of our team contact you (for example, by filling out a form on our website); a demonstration of our Services; support or other auxiliary services to the Services; or a free trial of our Services. Safety. To keep our websites, Services, and associated systems operational and secure. The collected base is not shared with third parties or goes through any data mining process. If we need to use your Personal Data for unrelated purposes, we will update this Notice and explain the legal basis that allows us to do so.

How do we keep your personal data safe?

We have established appropriate security measures to prevent your Personal Data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your Personal Data to employees and other personnel who have a professional activity that needs such access. They will only process your Personal Data under our instructions and are subject to a duty of confidentiality. We have established procedures to deal with actual or suspected personal data breaches. In the event of a breach, we have systems in place to work with applicable regulators. In addition, in certain circumstances (eg when there is a legal obligation), we may notify you of violations that affect your Personal Data.

Retention and deletion of your data

Incofios Indústria e Comércio de Fios Ltda will retain your personal data for the time necessary to offer the products, comply with legal requirements, resolve disputes and enforce our agreements or according to legal limits. Once the retention period is over or when there is no legitimate commercial need, Incofios Indústria e Comércio de Fios Ltda will delete your data or guarantee anonymity, in order to prevent its reconstruction or legibility. If this is not possible (for example, because your personal data has been stored in a backup file), we will securely store your personal data and isolate it from any further processing, until deletion is possible.

Users under 13 years of age

Our policy is to request that customers under the age of 13 do not make purchases or participate in other legal acts on the websites of Incofios Indústria e Comércio de Fios Ltda without the consent of a parent, mother, or legal guardian. For example, a user account for a service of Incofios Indústria e Comércio de Fios Ltda can only be created for a user under 13 years of age with the permission of a responsible person attached with a document with express authorization.

If access and choices

You can always instruct us not to use your personal data to provide information or offers, or not to send newsletters, email messages, and other communications:

  1. Sending an email to
  2. Contacting us by correspondence sent to Incofios Indústria e Fios Ltda, under the care of DPO (address Av. Manoel Simão, 810, neighborhood Nações, CEP 89.080-001, city Indaial / SC)
  3. Following the removal instructions in the communication you receive. Incofios e Indústria e Comércio de Fios Ltda does not charge for this service and your exclusion request will be processed within 15 days from the date of receipt.

To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user identification, before granting access to your data.

Update of this policy

We may update this policy from time to time, keeping it in line with changes in the way we process personal data, as well as with new systems or processes implemented by the company. Our rectifications will be in accordance with data protection laws. We recommend that you check the latest version of this policy regularly.

This policy was updated on April 12, 2021.

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